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June 1 begins the migration of the first HealthPlus members transitioning to full HAP coverage. Please be sure to read the back of the member’s ID card to determine whether billing is sent to HAP or HealthPlus. Learn more about HAP billing procedures. Billing the correct company will eliminate delay in payments. If billing HealthPlus for the first time, learn more about HealthPlus billing procedures.
Please direct questions regarding billing procedures to the appropriate number below:
HealthPlus Customer Service: 800-332-9161
HAP Provider Inquiry Department: 866-766-4661
Now that the merger between HealthPlus and HAP is complete, we're welcoming members to the HAP family with a new co-branded ID card. The only change to the card is the co-branded logo on the front. Provider billing and contact details are unchanged. Please refer to BACK of the new card for this information.
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