the Internet to communicate with HealthPlus is completely voluntary. You should
read this statement to understand the benefits and risks of communicating over
the Internet. If you do not choose to communicate with us over the Internet by
sending us an e-mail or using one of our Internet services requiring an ID and
password, you can browse our website anonymously.
automatically collect IP addresses and aggregate information on which
HealthPlus determines which pages people use and frequency and length of their
visits. We use third party technology to gather information to evaluate
and improve our website. A “cookie” or small file may be placed on your
hard drive. This is time sensitive and expires after several minutes to
increase the security of your session and data. This information may also
be used to deliver a targeted message based on your browser activity.
do not collect any information that can be used to personally identify you
unless you voluntarily register to use one of our Internet services requiring
an ID and password, or send us an e-mail.
is committed to protecting the privacy of the personal information you provide
to us over the Internet. All information is protected by our privacy policies,
which we periodically review and update.
you choose to communicate with us over the Internet, we may request personally
identifiable information from you necessary for us to process your request for
information, respond to your questions or deliver a product or service.
Personally identifiable information is any information that can be used to
identify you, such as your name, address, telephone number, e-mail address or HealthPlus member
number. HealthPlus will not collect personal information about you unless you provide us that information voluntarily.
HealthPlus may use personal information for a number of purposes such as:
HealthPlus may share personal information if all or part of HealthPlus is sold, merged, dissolved, acquired, or in a similar transaction.
When you send information to us using e-mail or through one of our Internet services requiring an ID and password, the information may be shared with our employees and contractors who need to know the information to respond to your request, and as permitted and/or required by law. We keep some of this information for a period of time as determined necessary by us.
We may use personal information to contact you through any contact information you provide through this website, including any email address, telephone number, cell phone number, text message number, or fax number.
We may also share personal information within HealthPlus, and we may combine personal information that you provide us through this website with other information we have received from you, whether online or offline, or from other sources such as from our vendors. For example, if you have purchased a product or service from us, we may combine personal information you provide through this website with information regarding your receipt of the product or service.
Information collected when you respond to surveys and health-related promotions on our website will be used for internal purposes, including developing website information and services. We may inform you of new products and services from HealthPlus based on the information you provide us.
HealthPlus does not intentionally collect individually identifiable information from children under the age of 13 through this website without receiving parental consent in compliance with the Children’s Online Privacy Protection Act (COPPA).
are a number of risks you should consider before using e-mail to communicate
with us: e-mail can be circulated, forwarded and stored in numerous paper and
electronic files; e-mail can be intercepted, altered, forwarded or used without
authorization or detection; e-mail senders can easily misaddress an e-mail;
backup copies of e-mail may exist even after the sender deletes the e-mail;
employers and online services have the right to inspect e-mail transmitted
through their systems; e-mail is easier to falsify than handwritten or signed
documents; and e-mail can be used to introduce viruses into computer systems.
Confidentiality of Internet communications cannot be guaranteed by HealthPlus.
Use of the Internet is solely at your own risk.
have links from our website to a number of different health care related websites. When you click on one of these links, you leave
and link to another website not controlled by HealthPlus. We do not control
the privacy policies or security measures of any of these health care related
sites. You should read the privacy statements on these sites you visit to
understand their privacy practices.
has taken steps to make all information received from our online visitors as
secure as possible against unauthorized access and use. All information is
protected by our security measures, which we periodically review and update.
use security technology to protect you during your Internet communications with
us. This security includes server authentication, privacy using encryption, and
data integrity. Your personal information is protected from unauthorized access
by a secure firewall and security infrastructure. During transmission of
information using one of our Internet services requiring an ID and password,
your privacy is protected by Secure Socket Layer (SSL) 128-bit encrypting
software. We employ extensive physical, electronic and procedural safeguards to
maintain the security of your information. HealthPlus also conducts periodic
reviews of its web security to ensure that our electronic security safeguards
remain up-to-date and effective.
are things you can do to improve the privacy and security of your Internet
communications. Here are a few of them:
you prefer not to have your personal information (address, claims, referrals,
etc.) available in Member Services Online, please notify the HealthPlus Member
Services Department in writing. Mail your request to:
HealthPlus of Michigan
Flint, MI 48532
Attn: Customer Service
this request is processed, the system will not allow you or anyone to register
online and use Member Services Online. If you decide you want to remove this
restriction after opting out, notify the Member Services Department in writing
at the above address. You should also contact Member Services if you receive
e-mail from us that you do not wish to receive in the future.
periodically review and update our privacy policies and security measures. When
we do so we may need to change or update this statement and reserve the right
to do so. All updates and changes automatically apply to you without notice.
If you do not believe that the policies in this
protection you need, you have the ability and right to stop interacting with
HealthPlus over the Internet by exiting this website now.
HealthPlus provides services all over Michigan. Find out if you’re in our service area.
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