Home > Providers > Quality & Safety
Quality & Safety

Our Quality Improvement program establishes a systematic approach for continuously monitoring, evaluating and improving the quality and safety of the care and service provided to members.

Choose from the following:
Patient Safety
Patient safety is a top priority at HealthPlus of Michigan.
Quality Improvement Program
HealthPlus is dedicated to ensuring that members receive the highest quality health care and customer service.  The HealthPlus Quality Improvement Program provides the framework for assuring and improving quality.
Provider Grievance Procedure
The providers grievance policy defines the process to be used by HealthPlus of Michigan for resolving administrative complaints by, and disputes with, participating providers under their provider agreements.
Member Rights and Responsibilities
HealthPlus is committed to treating its members in a manner that respects their rights and addresses their responsibility for cooperating with HealthPlus staff and affiliated providers.